Have been on the original tradebox for a while. A change in security on our website meant I had to move to tradebox one. The security update happened during lockdown and wasnt notice for a little while so we had lots of orders to import manually during the changeover. Tradebox support were extremely quick to reply to every email I sent about both the upgrade process and importing the older orders to guide me through the process. They would have done it for me via a screen share but I wanted to understand it in order to do it myself again in the future if needed. In normal operation Tradebox links to our Magento website seemlessly once the connection has been established and the SKUs have been matched between the website and Sage.
by Robert Tobin on December 8th 2021
I have been a Tradebox user since 2009. I could not work without it. Instead of manually inputting invoices, they are uploaded to Sage automatically. This removes any possible human error and saves so much time and effort. Also the customer service is fantastic as there is always someone to speak to for any advice or help that I have ever needed. Great product.
by vered brash on December 8th 2021
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